Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Most of the days we will ship the same day if we get your order before 4pm.
For the Netherlands it is most likely to receive your order the next working day.
For the rest of European Union it may take 3 to 7 working days.
For the rest of the world it may take 2 to 3 weeks to arrive depending on how long it takes for customs of your country to clear the package.
There is nothing we can do about that.
You can pay with almost any credit card like Visa, Mastercard, AMEX and with Maestro, UnionPay, Shop Pay, Apple Pay and Google Pay.
In the Netherlands you can also pay with Ideal.
Also you can pay with Sofort in many European countries.
You go to the online products and when you find something you want to buy and just click on the BUY NOW button and follow the instructions on the screen.
Shelf life varies per product and if they are opened or not.
If opened shelf life ranges between 12 and 18 months. Please see on the label. This will have a 12M or 18M sign.
Please keep in mind that cosmetic products are best stored in a cool and dark place otherwise this can be much less.